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Delivery Information

Standard Shipping (Small Products)

  • Up to £500 incl VAT - £10 shipping fee including VAT
  • From £500 including VAT - Free delivery

Premium Shipping (Pallet Delivery)

  • Free delivery up to 5% of your order amount, with no lower limit
  • The cost of pallet delivery is calculated according to many different factors. The total weight, volume and most importantly the zone where the delivery will be made.
  • For example, for a zone with a delivery fee of £25, you get £12.5 free delivery on your order of £ 250. If your order amount is £500, delivery will be completely free.

Van Delivery - Local Zone

We have transit size vans giving delivery services with our own drivers in London, Essex and Kent-Surrey area. Our customers can be sure to get their orders on time.

Our drivers are only obliged to deliver goods at the nearest safe point that is accessible to them. The driver cannot help with handling tiles into or through your property, up or down stairs and ladders or onto scaffolding due to the insurance, health and safety policy.

Tail Lift Lorry Delivery - National

Our shipping partner Pall-Ex Group is the award-winning leading provider of palletized freight distribution services in the UK and Europe.

Tail Lift Lorry Delivery is a one-man kerbside delivery service, which includes offloading the crate/s from the vehicle via tail-lift and maneuvering the crate/s to a hard standing level area (kerbside, or driveway constructed from the tarmac, block paving or concrete) using a manual pallet trolley.

The driver may require assistance offloading, please have someone on-site to assist if necessary. Unfortunately, our drivers are unable to deliver on to a gravel drive or sloping surface. 

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